Tcool Fire is committed to:

1. Producing a quality process/product, which satisfies and, if possible,exceeds customer expectations.
2. Providing employees with all relevant information and appropriate training in relation to quality.
3. Assisting employees to develop the skills and knowledge for the benefit of both employee and company.
4. Complying with all relevant statutory requirements.
5. Maintaining a quality management system that meets the requirements of ISO-9001-2000 and facilities Tcool Fire activities.
6. Proving a safe environment for employees.
7. Setting a measureable quality objectives for the company and continually look to improve performance in relation to quality.

(Statement: This policy is cooperated with PFC, our outstanding UK partner)